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Making a career move? Find the right guide for your situation. Find your guide

Digital delivery and access

Every Career Confidence Academy product is a digital PDF. Nothing is shipped. Your download link appears right after checkout and is also emailed to you.

How delivery works

  1. You complete checkout.
  2. Your download link appears on the order confirmation page.
  3. We email the same link to the address you used at checkout.

If your email does not arrive

  • Check your spam or promotions folder.
  • Search your inbox for "Career Confidence Academy".
  • Make sure you are looking at the email address you used at checkout.
  • Still missing? Email support@empoweredlivinggroup.com with your order number. We will send the link again.

Opening your guide

The guides are PDF files. You can open them on a phone, tablet or computer that reads PDF files. Save the file somewhere you will find it again.

Downloading again

You can use your link again to download your guide on another device.

When a guide is updated

Your purchase includes the version you buy. When a guide is updated, earlier buyers are offered the new version at a discounted price.

Personal use

You may print your guide for your own use. Please do not share, resell or post it online.

Wrong guide or duplicate purchase

If you buy the same guide twice, we refund the duplicate. If you bought the wrong guide, email us within 3 days of your purchase and we will switch it for the right one.

AI tools

The guides include prompts for AI assistants. They do not include access to any AI tool. You use your own account with the tool you choose, and results differ from tool to tool. Personalize what you get and verify it before you use it.

Refunds

Because Career Confidence Academy products are digital and provide immediate access to downloadable content, all sales are final and non-refundable. If you experience a technical issue accessing your purchase, please contact us for assistance.

Read the refund policy

Need help?

Email support@empoweredlivinggroup.com or use the contact page. We read every message and typically respond within 24 hours on business days.

Contact us

Free career advice

Hiring-side advice for your next career move, in your inbox

Short, practical notes from Jacqueline on positioning, job search and interviews.

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