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Making a career move? Find the right guide for your situation. Find your guide

Jacqueline Hayes, founder of Career Confidence Academy

About Jacqueline Hayes

Jacqueline Hayes: the hiring-side perspective behind your next career move

Career Confidence Strategist, Confidence Coach, five-time published author, professional speaker, and Founder of Career Confidence Academy and Empowered Living Group.

My story

I have sat on the hiring side of the career move you are about to make

For more than 25 years I have worked across human resources, talent acquisition, career strategy, professional development and workforce development. Along the way I have interviewed and hired thousands of professionals.

That work has taken me through healthcare, education, telecommunications, technology, manufacturing and finance. In every one of them, the hiring question is the same: can this person do what we need, and can they show it?

I have also coached thousands of professionals through career growth and transition. Experienced professionals rarely lack ability. More often, they need a clearer way to show its value.

Having interviewed and hired thousands of professionals, I've seen highly qualified, talented individuals struggle to find opportunities and communicate their true value to employers. Through my career coaching, I've witnessed how the right strategies, tools, and guidance can transform their confidence and career outcomes. I created Career Confidence Academy to make these proven strategies accessible to more professionals, empowering them to recognize their value, stand out in today's job market, and confidently pursue their next career adventure.

Through Career Confidence Academy, I help experienced professionals understand their value, strengthen their career strategy and communicate their experience more effectively.

Technology is part of that work now. I show you how to use it as an intelligence partner, while you remain authentic and in control of your career decisions.

Credentials

The experience behind the advice

Experience
25+ years in human resources, talent acquisition, career coaching and strategy, professional development and workforce development
Hiring
Interviewed and hired thousands of professionals
Coaching
Coached thousands of professionals through career growth and transition
Industries
Healthcare, education, telecommunications, technology, manufacturing and finance
Author and speaker
Five-time published author and professional speaker
Education
Southern University graduate
Continuing education
Completed the non-credit course "AI and Career Empowerment" through the University of Maryland Robert H. Smith School of Business (January 2026)
Founder
Career Confidence Academy and Empowered Living Group, Dallas, Texas

My approach

Position. Pursue. Perform.

You already have valuable experience. Career Confidence Academy helps you communicate it, position it strategically, and turn it into new opportunities.

  1. Position

    Know your value. Communicate your experience, skills, and accomplishments in ways that help employers recognize what you bring.

  2. Pursue

    Search with purpose. Identify the right opportunities, make informed career decisions, and take a strategic approach to your next move.

  3. Perform

    Demonstrate your value with confidence. Prepare for interviews, communicate your impact, and navigate job offers and salary negotiations.

Your Experience Is Your Advantage. Career Intelligence Is Your Strategy.

Author

Books by Jacqueline Hayes, five-time published author

Speaking

Bring Jacqueline's hiring-side perspective to your event

Jacqueline is a professional speaker.

Inspire Confidence. Strengthen Careers. Empower Professionals.

Available for conferences, corporate events, professional associations, workforce development programs, and virtual presentations.

Signature Speaking Topics

  • Career Transition & Reinvention

    Navigate change, leverage your experience, and confidently pursue your next career chapter.

  • Career Intelligence in the Age of AI

    Combine professional expertise with modern technology to navigate today's evolving job market.

  • Career Confidence: Know Your Value & Worth

    Recognize your strengths, communicate your impact, and position yourself for new opportunities.

  • Building High-Performing Teams

    Develop talent, strengthen collaboration, and create teams that deliver results.

  • Interview to Get HIRED

    Master interview strategies, communicate your accomplishments, and stand out as the right candidate.

  • Negotiate Your Worth

    Approach job offers and salary negotiations with preparation, confidence, and a clear understanding of your value.

  • Resume Intelligence: Stand Out & Get Noticed

    Transform your resume into a compelling representation of your experience, accomplishments, and professional value.

The company

How Career Confidence Academy fits within Empowered Living Group

Career Confidence Academy operates under Empowered Living Group (ELG), a Dallas, Texas company I founded. ELG partners with employers, workforce boards, educational institutions, nonprofits and government agencies to build stronger talent pipelines, prepare future leaders and create meaningful employment outcomes.

Career Confidence Academy is where I publish the Career Intelligence guides, share free career education and offer Premium Private Career Coaching.

Visit Empowered Living Group (opens in a new tab)

Official bio

Jacqueline Hayes in brief, for introductions and media

Jacqueline Hayes is a Career Confidence Strategist, Confidence Coach, five-time published author, professional speaker, and Founder of Career Confidence Academy and Empowered Living Group. With more than 25 years of experience across human resources, talent acquisition, career strategy, professional development, and workforce development, she brings a hiring-side perspective shaped by interviewing and hiring thousands of professionals and coaching thousands through career growth and transition. Jacqueline is also a Southern University graduate and completed the AI and Career Empowerment non-credit course through the University of Maryland Robert H. Smith School of Business. Through Career Confidence Academy, she helps experienced professionals understand their value, strengthen their career strategy, communicate their experience more effectively, and use modern technology as an intelligence partner while remaining authentic and in control of their career decisions.

Coaching clients

Experienced professionals on working with Jacqueline

  • Jacqueline's guidance was invaluable during my career transition. She was insightful, resourceful, responsive, and consistently encouraging. Her practical strategies and unwavering support helped me navigate my transition with confidence. I highly recommend her to anyone seeking career coaching.

    Tara H.Capital Markets & Treasury Operations ExecutiveCoaching client
  • Jacqueline's coaching was instrumental in helping me successfully navigate my career transition and land a role I'm truly excited about. Her strategic insight, personalized guidance, and ability to help me communicate my unique value gave me the confidence to pursue the right opportunity. I highly recommend Jacqueline to anyone seeking a trusted career coach and partner in their success.

    Michael O.MBA, Enterprise Relationship & Sales Enablement LeaderCoaching client
  • Jacqueline's guidance was transformative during a pivotal point in my career. Her strategic coaching, personalized approach, and practical insights helped me strengthen my self-advocacy, clarify my professional value, and build a roadmap for long-term success. I highly recommend her to professionals seeking a trusted career strategist.

    Shalonda D.Senior ServiceNow SME | ServiceNow ITSM & Knowledge ConsultantCoaching client

These are the words of individual coaching clients. Results depend on each person's experience, effort and the job market, and are not guaranteed.

Where would you like to start your career move?

Find the one guide you need, start with the complete Playbook, or work with me one-on-one.

Instant PDF download. Secure checkout. Help from a real person.

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Free career advice

Hiring-side advice for your next career move, in your inbox

Short, practical notes from Jacqueline on positioning, job search and interviews.

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